The application under the name “Envago” or “Envago
Adventures” and its related services, products, websites, tools and applications (“Site”)
is owned and operated by Envago Adventures Inc.
You must read these terms and conditions (Terms and Conditions) and all other
Policies (as defined below), which include those terms and conditions expressly set out below and those
incorporated by reference, before using the Site. By using the Site you agree to these Terms and Conditions
and all Policies.
We may amend these Terms and Conditions or any Policy, including our fee structure, at any time
in our discretion. Please review the Terms and Conditions and our Policies periodically as your continued
use of the Site indicates your agreement to any changes made. All amended Terms and Conditions and Policies
shall automatically be effective from the time and date of Siteearance on our Site. If you do not agree with
such changes, you must cease to use the Site. These Terms and Conditions are effective as at January 2019.
Definitions & Interpretation
In these Terms and Conditions unless inconsistent with the context or subject
“Customer” means a person who places an Order;
“Customer Information” means any information relating to a
“Adventures” means adventures, tours, or other events provided by
Tour Guides/ Tour Companies which Customers can join and are advertised through the Site;
“Adventure Fee” means the fee payable by Customers for purchasing an
Adventure from a Tour Guide/ Tour Company through the Site;
"Site" means the application under the name “Envago” or
“Envago Adventures” and its related services, products, websites, tools and applications;
“Site Store Sourced application” means any application accessed
through or downloaded from the Apple Site Store;
“Content” includes any material, text, pictures, sound, graphics,
video and other data whether in written form or otherwise;
“Information” means any information, Content, documents, links or
attachments a User, Customer or provides to us including through the Site;
"Intellectual Property"meansall intellectual property rights,
including without limitation inventions, patents, copyright, rights in circuit layouts, registered
designs, trademarks, know-how, processes, concepts, intellectual property in names "Envago"
and “Envago Adventures”, the platform developed by Envago and used on the Site and the
source code for that system, and any right to have Information kept confidential and any application or
right to apply for registration of any of the these rights throughout the world whether registered or
unregistered and whether developed before or after the date of this Terms and Conditions;
“Tour Guide/ Tour Company Fee” means a percentage share of the value
of Adventure Fees paid for an Order as set out in the pricing section of the Site from time to time,
plus any value added or similar tax (if applicable);
“Loss” means any loss, liability, cost, charge, expense, tax or
damage of any nature whatsoever, including lost profits, loss of goodwill, loss of business, loss of
production and any other special, incidental, exemplary, compensatory or consequential damages, losses,
expenses, or lost or stolen programs or other data (howsoever arising or caused, including, without
“Order” means an order by a Customer for the purchase of an
Adventure with a Tour Guide/ Tour Company through the Site;
“our”, “us” and “we” means Envago or Envago
“Tour Guide/ Tour Company” means a person who registers to
sell Adventures to Travellers through the Site;
“Influencer” means a person who provides social media Content,
through the Site for the purpose of guide and inspiration;
“Payment Services” means all payments and payouts conducted through
or in connection with the Site or Adventures, including the Customer Fee and Tour Guide/ Tour Company
“Policy” means any policy of Envago or Envago Adventures in place
from time to time including without limitation any policy relating to privacy, fees, refunds, feedback
“Services” means any services provided by us to you and
includes provision of the Site;
“User” means any person who uses the Site for any purpose
“you” and “your” means a User, Customer or Tour Guide/
Tour Company (as the case may be).
In these Terms and
Conditions, unless inconsistent with the context or subject matter:
a reference to a person includes any other legal entity;
a reference to a legal entity includes a person;
words importing the singular number include the plural number;
words importing the plural number include the singular number;
the masculine gender must be read as also importing the feminine or neuter
a reference to a party includes the party's heirs, executors, successors and
headings are for reference purposes only and must not be used in interpretation,
with the exception of where a subheading of Customer, User and/or Tour Guide/ Tour Company is used, in
which case clauses under that subheading relate to the party referred to in the subheading;
where any word or phrase is given a defined meaning any other part of speech or
other grammatical form concerning the word or phrase has a corresponding meaning;
a reference to a statute includes all regulations and subordinate legislation
references to writing include any mode of representing or reproducing words in
tangible and permanently visible form, and includes e-mail and fax;
a reference to a monetary amount is a reference to a British Pound currency
an obligation of two or more parties binds them jointly and each of them
an obligation incurred in favour of two or more parties is enforceable by them
where time is to be reckoned from a day or event, the day or the day of the
event must be excluded;
a reference to a business day means any day on which trading banks are open for
business in United States- EDT;
if any time period specified in this agreement expires on a day which is not a
business day, the period shall expire at the end of the next business day;
a reference to a month means a calendar month; and
a reference to data includes metadata.
User Eligibility AND REGISTRATION
Our Services are available only to, and may only be used by, persons who can
form legally binding contracts under Applicable law. Without limiting the foregoing, our Services are
not available to persons under 18 years of age or to temporarily or indefinitely suspended Users. If you
do not qualify, please do not use our Services.
In order to access certain features of the Site, and to execute Orders or
create Adventures, you must register to create an account ("Envago Account").
Your Envago Account and your Envago Account profile page will be created for
your use of the Site based upon the personal information you provide to us. You may not have more than
one (1) active Envago Account. You agree to provide accurate, current and complete information during
the registration process and to update such information to keep it accurate, current and complete. We
reserve the right to suspend or terminate your Envago Account and your access to the Site and Services
if you create more than one (1) Envago Account, or if any information provided during the registration
process or thereafter proves to be inaccurate, fraudulent, not current, incomplete, or otherwise in
violation of these Terms and Conditions.
You are responsible for safeguarding your password. You agree that you will not
disclose your password to any third party and that you will take sole responsibility for any activities
or actions under your Envago Account, whether or not you have authorized such activities or actions. You
will immediately notify us of any unauthorized use of your Envago Account.
All information that we process on the Site or through email or any other means
You must use the Site in accordance with these Terms and Conditions and our
Policies. You must also ensure that you comply with all clauses of these Terms and Conditions and all
Policies and all terms and policies included by reference in those documents.
You agree and acknowledge that the Site provides an online introduction service
between Customers and Tour Guides/ Tour Companies.
You are solely responsible for your Information, and we act as a passive conduit
for your online distribution and publication of your Information.
In connection with your use of the Site and our Services, and your Information,
you must not:
be false, inaccurate or misleading;
be fraudulent or deceptive;
infringe any third party’s copyright, patent, trademark, trade secret,
intellectual property or other proprietary rights or rights of publicity or privacy;
violate any Applicable law, statute, ordinance or regulation (including those
governing consumer protection, unfair competition, criminal law, antidiscrimination or trade practices
be defamatory, trade libelous, unlawfully discriminatory, threatening or
contain comments of a religious, political or social nature;
contain any viruses, trojan horses, worms, time bombs, trap doors, back doors,
easter eggs, spiders, robots, screen scrapers, data aggregation tools or other devices or other computer
programming routines that may or are intended to damage, modify, delete, interfere with, surreptitious
intercept, access without authority or expropriate any system, data or personal information or otherwise
affect the integrity, operation or security of this Site;
create liability for us or cause us to lose (in whole or in part) the services
of our internet service Tour Guide/ Tour Company, Tour Guides/ Tour Companies, other Users or other
damage the credibility or integrity of the Site or Envago, or dilute, tarnish,
or otherwise harm the Envago brand in any way;
breach or violate any Policy;
link directly or indirectly to or include anything that:
you do not have a right to link to or include, or
could cause us to violate any Applicable law, statute, ordinance or
copy, store or otherwise access or use any information contained on the Site for
purposes not expressly permitted by these Terms and Conditions;
use the Site for any commercial or other purposes that are not expressly
permitted by these Terms and Conditions or in a manner that falsely implies Envago endorsement,
partnership or otherwise misleads others as to your affiliation with Envago;
use our Site in connection with the distribution of unsolicited commercial email
("spam") or advertisements unrelated to Adventures;
"stalk" or harass any other user of our Site or Services, or collect
or store any personally identifiable information about any other user other than for purposes of
transacting as a Customer or Tour Guide/ Tour Company;
List a Customer you are not capable of or authorized to provide;
As a Tour Guide/ Tour Company, you agree that you will not Siteroach a Customer
directly after becoming aware of such Customer following use of the Site. You agree that you will
contact such Customer only through the Site. You are strictly prohibited from receiving or attempting to
receive any fees for the Adventure directly from the Customer, and must receive all relevant fees
through the Site.
As a Customer, you are strictly prohibited from attempting to negotiate the fee
for any Adventure with a Tour Guide/ Tour Company directly or attempting to circumvent payment through
the Site. Notwithstanding anything contained in these Terms and Conditions or another Policy, you agree
and consent to the Tour Guide/ Tour Company you selected through use of the Site reporting to us on
whether you placed an Order directly with the Tour Guide/ Tour Company (and circumvented the
Fees and PAYMENTS
Envago reserves the right, at its sole discretion, to modify or terminate any
fees, services, or charges on the Site or modify the payment terms in this Clause 5 at any time and
without prior notice. If we modify these payment terms, we will either post the modification on the
Envago website or via the Site or otherwise provide you with notice of the modification.
All Payment Services provided through the Site are intended solely for persons
who are 18 or older. Any use of the Payment Services by anyone under 18 is expressly prohibited. By
using the Payment Services you represent and warrant that you are 18 or older.
In order to use the Payment Services, you must first register to create an
Envago Account. You acknowledge, consent and agree that anyone you authorize to use your Envago Account
may use the Payments Services on your behalf and that you will be responsible for any payments made by
Unless otherwise stated, all fees are quoted in United States Dollars.
You authorize Envago, directly or through third parties, to make any inquiries
we consider necessary to help verify or check your identity or prevent fraud. This may include asking
you to provide a form of government identification (e.g. driver’s license or passport), your date
of birth, and other information requiring you to take steps to confirm ownership of your email address
and payment or payout methods (e.g. credit card, debit card, PayPal, or direct deposit); or attempting
to screen your information against third party databases. Envago reserves the right to close, suspend,
or limit access to the Payment Services in the event we are unable to obtain or verify any of this
Specific payment terms for Customers:
Joining Envago and using the Site is free. However, if you place an Order
through the Site, you will be liable to pay the Adventure Fee if you are a Customer or the Tour Guide/
Tour Company Fee if you are a Tour Guide/ Tour Company.
The Adventure Fee will be paid by Envago to the Tour Guide/ Tour Company, minus
any Applicable Tour Guide/ Tour Company Fee. We will not provide Customers with a tax invoice. Should
you require a tax invoice, you must obtain this from the Tour Guide/ Tour Company.
Once you have placed an Order, the Tour Guide/ Tour Company will contact you and
you will be bound by the Tour Guide/ Tour Company’s usual terms of trade, payment and refunds.
We may give a refund of certain amounts paid by you through the Site in
accordance with our sole discretion, however generally we are unable to give a refund of any amount
You acknowledge and agree that, notwithstanding the fact that Envago is not a
party to the agreement between you and the Tour Guide/ Tour Company, Envago acts as the Tour Guide/ Tour
Company’s payment collection agent for the limited purpose of accepting payments from you on
behalf of the Tour Guide/ Tour Company.
If a requested Adventure is cancelled by the Tour Guide/ Tour Company, any
amounts collected by us will be refunded to you, depending on the selections you made via the
In connection with your Order, you will be asked to provide customary billing
information such as name, billing address and payment method information either to Envago or its
third-party payment processor(s). You agree to pay Envago for any Orders made in connection with your
Envago Account in accordance with these payment terms by one of the methods supported by the Site (e.g.
by PayPal, credit card or debit card). You hereby authorize the collection of such amounts by charging
the payment method provided as part of the Order, either directly by Envago or indirectly, via a
third-party online payment processor or by one of the payment methods described on the Site.
Specific payment terms for Tour Guides/ Tour Companies:
You hereby appoint Envago as your limited collection agent solely for the
purpose of accepting the Orders and Adventure Fees from the Customers. Further you acknowledge that our
obligation to pay you is subject to and conditional upon successful receipt of the associated payments
from Customers. We do not guarantee payment to Tour Guides/ Tour Companies for amounts that have not
been successfully received from Customers.
We may limit the number of Tour Guides/ Tour Companies on the Site from time to
time in our discretion.
You acknowledge and agree to pay us the Tour Guide/ Tour Company Fee through the
Site when a Customer places an Order, which will be deemed to be paid you upon the Customer transferring
the fee in respect of their Order to us.
We will transfer to your nominated bank account the amount paid by a Customer
for an Order less the Tour Guide/ Tour Company Fee and any other fees incurred by us in the making the
transfer (including without limitation Paypal, bank charges and currency exchange fees) weekly on the
day nominated by us. Some payout methods involve the use of third-party payment processors, who may
impose their own additional charges for the use of their services on the Tour Guide/ Tour Company,
including by deducting their charges from the payout amount; these charges shall be the responsibility
of the Tour Guide/ Tour Company.
If, as a Tour Guide/ Tour Company, you decide to cancel an Adventure (subject to
prior permission of Envago), any amounts collected by Envago for the requested Adventure will be
refunded to the Applicable Customers and you shall be responsible for any loss caused to Envago as a
result of such cancellation.
If you owe or agree to pay any amount to Envago (whether as a result of your
Adventures or any Orders you place through the Site or otherwise), then Envago may (but is not obliged
to) withhold the amount owing to Envago from any payout amounts due to you as a Tour Guide/ Tour
Company, and use the withheld amount to set off the amount owed by you to Envago. If we do so, then your
obligation to pay us will be extinguished to the extent of the amount withheld by us, and Envago will
cease to owe to you any obligations (including, but not limited to, any obligation to pay you) with
respect to the amount withheld.
You agree that payment made by a Customer through the Site shall be considered
the same as a payment made directly to you, and you will make the Adventures available to the Customer
in the agreed-upon manner as if you had received the Customer Fee.
If, as a Tour Guide/ Tour Company, you cancel an Adventure, you agree that we
may collect any cancellation fees imposed as specified in the Site. Cancellation fees may be withheld
from your future payouts or charged to the payment method on file in your Envago Account.
If, as a Tour Guide/ Tour Company, a Customer cancels an Order for an Adventure
created by you or Envago decides that it is necessary to cancel the Order, and Envago issues a refund to
the Customer if applicable, you agree that in the event you have already been paid, Envago shall be
entitled to recover the amount of any such refund from you, including by subtracting such refund amount
out from any future Tour Guide/ Tour Company Fees due to you.
If we are unable to collect any amounts you owe for an Order, Adventure, or
otherwise pursuant to use of the Site, we may engage in collection efforts to recover such amounts from
you. You hereby explicitly agree that such efforts may be made by us or by anyone on our behalf,
including but not limited to a third party collection agent.
Please note that Envago, may impose or deduct foreign currency processing costs
on or from any payments or payouts by Envago in currencies other than U.S. dollars.
Envago is not responsible for any errors or omissions, or for the results
obtained from the use of information contained in or linked to the Site (including information published
by Envago, Tour Guides/ Tour Companies or other Users (“Envago Information”). In no event
will Envago or its related entities, related bodies corporate, directors, agents, employees, consultants
or contractors be liable to you or anyone else for any decision made or action taken or omission in
reliance on the information in this or linked to the Site (including the Envago Information) or for any
consequential, special or similar damages or other Loss, even if advised of the possibility of such
damages. Certain links in the Site connect to other websites maintained by third parties over whom
Envago has no control. Envago makes no representations as to the accuracy or any other aspect of
information contained in other websites.
All Envago Information in this site is provided to the extent permitted by law,
with no guarantee of completeness, accuracy, timeliness or of the results obtained from the use of this
Envago Information, and without warranty of any kind, express or implied, including, but not limited to
warranties of performance, merchantability and fitness for a particular purpose. Given the changing
nature of laws, rules and regulations, and the inherent hazards of electronic communication, there may
be delays, omissions or inaccuracies in Envago Information.
We are and you confirm and acknowledge that Envago is not engaged in the sale of
tours/Adventures and is not a party to any transaction arising or entered into between Customers and
Tour Guides/ Tour Companies. As a result we have no control over, and do not ensure, guarantee or
provide any warranty or indemnity in respect of the quality, fitness for purpose, legality, accuracy,
completeness or otherwise of:
any Information provided by Customers or Tour Guides/ Tour Companies to the
the ability of Customers or Tour Guides/ Tour Companies to undertake their
respective responsibilities, obligations and liabilities in the event an Order is placed;
the fee charged by the Tour Guide/ Tour Company for an Order, in particular if
there is a change in your Order; or
the Tour Guide/ Tour Company’s terms of trade which the Tour Guide/ Tour
Company and the Customer are bound by.
Because of the foregoing in clause 6.3, in the event that you have a dispute
with one or more Users of the Site, you release and hold harmless Envago (and its officers, directors,
agents, related entities, related bodies corporate, employees and contractors) from actions, claims,
demands and Losses of every kind and nature, known and unknown, suspected and unsuspected, disclosed and
undisclosed, arising out of or in any way connected with such disputes.
We do not control the sale of Adventures by a Tour Guide/ Tour Company to a
Customer pursuant to an Order, or the terms and conditions upon which Tour Guides/ Tour Companies
advertise or sell Adventures to Customers.
Envago does not take any steps to confirm the identity of Customers or Tour
Guides/ Tour Companies. Because User authentication on the internet is difficult particularly in cases
of fraudulent or misleading conduct, Envago cannot and does not confirm nor warrant or guarantee as to
each User’s purported identity, licences or location. We encourage you to use Envago as a
platform to conduct your own enquiries to vet other Users to your satisfaction.
We may send you communications and notices regarding your transactions and any
other communications you have consented to receive.
You acknowledge that Tour Guides/ Tour Companies are independent parties, and
not employees, agents, contractors or joint venturers of Envago.
We may access, preserve and disclose any of your information if we are required
to do so by law, or if we believe in good faith that it is reasonably necessary to (i) respond to claims
asserted against us or to comply with legal process (for example, subpoenas or warrants), (ii) enforce
or administer our agreements with Users, such as these Terms and Conditions and any Orders, (iii) for
fraud prevention, risk assessment, investigation, customer support, product development and de-bugging
purposes, or (iv) protect the rights, property or safety of Envago, its Users, or members of the public.
You acknowledge that we have no obligation to monitor your access to or use of
the Site or Services, or to review or edit any Customer Information or Adventures listed on the Site,
but has the right to do so for the purpose of operating and improving the Site and Services (including
without limitation for fraud prevention, risk assessment, investigation and customer support purposes),
to ensure your compliance with these Terms and Conditions, to comply with Applicable law or the order or
requirement of a court, administrative agency or other governmental body, to respond to content that it
determines is otherwise objectionable or as set forth in these Terms and Conditions.
Our Site is designed to provide an online platform or marketplace for the sale
of Adventures directly between Tour Guides/ Tour Companies and Customers.
We recommend that Tour Guides/ Tour Companies and Customers obtain appropriate
insurance for their Adventures. Please review any insurance policy that you may have for your Adventure
carefully, and in particular please make sure that you are familiar with and understand any exclusions
to, and any deductibles that may apply for, such insurance policy, including, but not limited to,
whether or not your insurance policy will cover the actions or inactions of Tour Guides/ Tour Companies
and/or Customers while on the Adventure.
We reserve the right, at any time and without prior notice, to remove or disable
access to any Adventure listed on the Site for any reason, including Adventures that we, in our sole
discretion, consider to be objectionable for any reason, in violation of these Terms and Conditions, or
otherwise harmful to Envago, the Site or the Services.
If you are on an Adventure with any Tour Guide/ Tour Company or Customer who you
feel is acting or has acted appropriately, including but not limited to anyone who (i) engages in
offensive, violent or sexually in appropriate behaviour, (ii) you suspect of stealing from you, or (iii)
engages in any other disturbing conduct, you should immediately report such person to the appropriate
authorities and then to Envago by contacting us with your police station and report number; provided
that your report will not obligate us to take any action beyond that required by law (if any) or cause
us to incur any liability to you.
Influencers Content solely belongs to the Influencer. Envago may not use, and
share without crediting the Influencer by tagging their account in the image or video.
Influencers do not make any representation or warranty as to the attributes
(including but not limited to quality, worth or marketability) of the services sold or Ordered on the
Site. In particular, Influencers do not implicitly or explicitly support or endorse the Adventure
services sale or Order, nor the Influencers are the supplier of any Adventure services sold by users or
Ordered by Customers.
Influencers Content is displayed only for the purpose of inspiration and guide
to users and Customers. Influencer’s are not responsible for the Adventure services provided,
losses, damages or unavailability of services provided by Envago or the Tour Guides/ Tour Companies.
Envago Information and Intellectual Property is protected by copyright and other
proprietary rights and remains the property of Envago at all times.
Subject to your compliance with these Terms and Conditions, we grant you a
limited, revocable, non-exclusive, non-transferable license to download and install a copy of the Site
on each mobile device or computer that you own or control and run such copy of the Site solely for your
own personal use. Furthermore, with respect to any Sitele Site Store Sourced application, you will only
use the Site Store Sourced application (i) on an Sitele-branded product that runs the iOS (Sitele's
proprietary operating system) and (ii) as permitted by the "Usage Rules" set forth in the
Sitele Site Store Terms of Service. Airbnb reserves all rights in the Site not expressly granted to you
by these Terms and Conditions.
You agree that:
you will not copy, reproduce, alter, modify, create derivative works, or
publicly display (other than on the Site) any Envago Information except with the prior written
permission of Envago or the appropriate third party authorised to grant such permission and when doing
so you must adequately acknowledge us and, in the case of websites, include a link from your website to
Envago owns all Intellectual Property of the Site and no right,
title or interest in any of the Intellectual Property is transferred or granted to you, except so far as
expressly stated in these Terms and Conditions;
if you add any Information to the Site of any nature whatsoever (including
Information for the purposes of providing Quotes to Customers) that Information is personally
attributable to you and you warrant that you have the right to distribute that Information;
you acknowledge that when you provide Information, we may receive additional
related data, such as the time, date and place you provided the Information;
you acknowledge that we receive data from or about the computer, mobile phone,
or other devices you use to access the Site. This may include network and communication information,
such as your IP address or mobile phone number, and other information about things like your internet
service, operating system, location, the type (including identifiers) of the device or browser you use,
or the pages you visit.
you acknowledge that we store data for as long as we consider necessary;
you grant Envago a perpetual, irrevocable, worldwide, royalty free,
transferable, sub-licensable and unlimited licence to use, modify, aggregate, sell and distribute any
Information (including Information relating to you) in any media (now known or not known) or other
entity as Envago sees fit; and
Envago is not liable or responsible for any Loss that you may experience in
submitting Information to Envago or for Envago's use of your Information in accordance with the
Envago may at its sole and absolute discretion refuse or remove any Information
from the Site.
Without limiting other remedies available to Envago at law, in equity or under
these Terms and Conditions or any other Policy or otherwise, we may, in our sole discretion, immediately
issue a warning, temporarily suspend, indefinitely suspend or terminate your use of the Site and/or
refuse to provide our Services to you (including preventing you from accessing the Site) if in our sole
you breach these Terms and Conditions or any Policy or the terms and policies
those documents incorporate by reference, including receiving poor ratings on Adventures; or
you have provided inaccurate, fraudulent, outdated, or incomplete Information
during the Site registration process, or Adventure creation or Order process or thereafter; or
we believe that your actions may cause legal liability for you, Users of the
Site, or us; or
your conduct, acts or omissions threaten, interfere or impact upon the integrity
or credibility of the Site (or the operation thereof) or Envago; or
we suspect that you (by conviction, settlement, insurance or escrow
investigation, or otherwise in our sole discretion) have engaged in fraudulent or deceptive activity in
connection with our Site.
No Warranty and disclaimers
WE AND OUR SUPPLIERS PROVIDE THE SITE AND OUR SERVICES ON AN “AS IS”
BASIS AND WITHOUT ANY WARRANTIES, REPRESENTATIONS, OR CONDITIONS OF ANY KIND, WHETHER EXPRESS, IMPLIED
OR STATUTORY, TO THE EXTENT PERMITTED BY LAW. TO THE EXTENT PERMITTED BY LAW, WE AND OUR SUPPLIERS
SPECIFICALLY DISCLAIM ANY IMPLIED WARRANTIES INCLUDING IN RELATION TO TITLE, MERCHANTABILITY, FITNESS
FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. FURTHERMORE WE DO NOT GUARANTEE CONTINUOUS, UNINTERRUPTED
OR SECURE ACCESS TO OUR SERVICES OR YOUR INFORMATION, AND OPERATION OF OUR SITE MAY BE INTERFERED WITH
BY NUMEROUS FACTORS OUTSIDE OUR CONTROL.
NOTWITHSTANDING OUR SITEOINTMENT AS THE LIMITED PAYMENT COLLECTION AGENT OF THE
TOUR GUIDES/ TOUR COMPANIES FOR THE PURPOSE OF ACCEPTING PAYMENTS FROM CUSTOMERS ON BEHALF OF THE TOUR
GUIDES/ TOUR COMPANIES, WE EXPLICITLY DISCLAIM ALL LIABILITY FOR ANY ACT OR OMISSION OF ANY TOUR GUIDE/
TOUR COMPANY, CUSTOMER, OR OTHER THIRD PARTY.
You warrant that you have not relied upon any representations, warranties
or conditions offered or made by or on behalf of Envago except to the extent expressly set out in these
Terms and Conditions.
We may limit the number of Tour Guides/ Tour Companies on the Site from time to
time in our discretion.
No data transmission over the internet can be guaranteed as totally secure.
Whilst we strive to protect your Information, we do not warrant and cannot guarantee the security of
your Information which you transmit through the Site. Accordingly, your Information which you transmit
through the Site is transmitted at your own risk. Nevertheless, once transmitted we will take reasonable
steps to preserve the security of such information. We cannot guarantee the confidentiality or security
of your Information or Feedback which is provided to other Users of the Site through the Site. We cannot
guarantee that your Information remains solely in the hands of those recipients of that information or
that those recipients comply with their confidentiality obligations as required under our Policies, and
we will not be responsible or liable for any Losses incurred in this regard. You must inform
Envago immediately of any breaches of security or unauthorised use of your Information.
The Site may contain a number of links to other websites or resources which are
operated by third parties. You acknowledge and agree that we are not responsible either directly or
indirectly for any Loss caused by use of or reliance on linked sites. Links to such websites or
resources do not imply any endorsement by Envago of such websites or resources or the content, products,
or services available from such websites or resources.
In no event shall Envago or its related entities, related bodies corporate,
directors, employees or suppliers be liable for any Loss arising out of or in connection with:
our Site, use of the Site or the inability to use the Site by any party;
any failure or performance, error, omission, interruption, defect, delay in
operation or transmission;
line or system failure or the introduction of a computer virus, or other
technical sabotage; or
our Services, even if we or our employees or representatives are advised of the
possibility or likelihood of such Loss.
You agree to accept sole responsibility for the legality of your actions under
the laws which apply to you. You agree that Envago and its related entities, related bodies corporate,
directors, employees and suppliers have no responsibility for the actions of Users (including the
legality of such actions).
YOU ACKNOWLEDGE AND AGREE THAT, TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE
ENTIRE RISK ARISING OUT OF THE PAYMENT SERVICES REMAINS WITH YOU. IF YOU PERMIT OR AUTHORIZE ANOTHER
PERSON TO USE YOUR ENVAGO ACCOUNT IN ANY WAY, YOU ARE RESPONSIBLE FOR THE ACTIONS TAKEN BY THAT PERSON.
NEITHER ENVAGO NOR ANY OTHER PARTY INVOLVED IN PROVIDING PAYMENT SERVICES WILL BE LIABLE FOR ANY
INCIDENTAL, SPECIAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, LOSS OF DATA OR LOSS OF
GOODWILL, SERVICE INTERRUPTION, COMPUTER DAMAGE OR SYSTEM FAILURE OR THE COST OF SUBSTITUTE PRODUCTS OR
SERVICES, OR FOR ANY DAMAGES FOR PERSONAL OR BODILY INJURY OR EMOTIONAL DISTRESS ARISING OUT OF OR IN
CONNECTION WITH THESE TERMS, FROM THE USE OF OR INABILITY TO USE THE PAYMENT SERVICES, FROM ANY
COMMUNICATIONS, INTERACTIONS OR MEETINGS WITH OTHER PERSONS WITH WHOM YOU COMMUNICATE OR INTERACT AS A
RESULT OF YOUR USE OF THE PAYMENT SERVICES, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING
NEGLIGENCE), PRODUCT LIABILITY OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT ENVAGO HAS BEEN INFORMED OF
THE POSSIBILITY OF SUCH DAMAGE, EVEN IF A LIMITED REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS
NOTWITHSTANDING ANY OTHER PROVISION OF THESE TERMS AND CONDITIONS AND EXCEPT TO
THE EXTENT PERMITTED BY LAW, IN ALL EVENTS:
OUR AGGREGATE LIABILITY ARISING OUT OF OR IN CONNECTION WITH THESE TERMS AND
CONDITIONS OR AN ORDER OR ADVENTURE, OR YOUR USE OF OR INABILITY TO USE THE PAYMENT SERVICES, AND THE
LIABILITY OF OUR SUPPLIERS, TO YOU OR ANY THIRD PARTIES IN ANY CIRCUMSTANCE IS LIMITED PER EVENT TO THE
AMOUNT PAID BY YOU THROUGH THE SITE IN THE 12 MONTHS PERIOD PRIOR TO THE EVENT GIVING RISE TO THE
LIABILITY OR ONE HUNDRED US DOLLARS ($100.00), WHICHEVER IS GREATER; AND
ENVAGO SHALL NOT BE LIABLE FOR LOSS OF CONTRACT, LOSS OF PROFIT OR REVENUE,
CONTRACTUAL CLAIMS OF THIRD PARTIES, ECONOMIC LOSS, LOSS OF PRODUCTION, BUSINESS INTERRUPTION, LOSS OF
DATA, PRODUCTION STOPPAGE, OR CONSEQUENTIAL OR INDIRECT LOSS OR DAMAGE OF ANY KIND.
The limitation and exclusion of liability in this clause 11 applies whether the
liability claim is based on breach of contract, under a warranty or an indemnity, tort (including
negligence), under statute, in equity or otherwise.
Notwithstanding any other term in these Terms and Conditions, nothing in these
Terms and Conditions is intended to limit or exclude any liability on the part of Envago or its related
entities, related bodies corporate, directors, employees, officers or suppliers where and to the extent
that Applicable law prohibits such exclusion or limitation.
You agree to indemnify and hold us and our related entities, related bodies
corporate, officers, directors, agents, and employees, harmless from and against any actions, claims,
demands, proceedings, Losses of every kind and nature, known and unknown, including reasonable
solicitors’ fees and claims made by third parties, due to or arising out of your breach of these
Terms and Conditions or any Policy or the terms and policies they incorporate by reference, or your
violation of any law or the rights of any third party.
TERM AND TERMINATION
This Agreement shall be effective for a 30-day term, at the end of which it will
automatically and continuously renew for subsequent 30-day terms until such time when you or Envago
terminate the Agreement pursuant to these Terms and Conditions.
You may terminate this Agreement at any time via the "Cancel Account"
feature on the Site or by sending us an email. If you cancel your Envago Account as a Tour Guide/ Tour
Company, any Orders for your Adventures will be automatically cancelled and your Customers will receive
a full refund. If you cancel your Envago Account as a Customer, any Orders will be automatically
cancelled and any refund will depend upon the terms of the Applicable cancellation policy.
Without limiting our rights specified below, we may terminate this Agreement for
convenience at any time by giving you 30 days' notice via email to your registered email
We may also terminate your account in accordance with Clause 9 of these Terms
If you or we terminate this Agreement, we do not have an obligation to delete or
return to you any of your Information, including but not limited to any reviews or feedback on the
If your access to or use of the Site or Services has been limited or your Envago
Account has been suspended or this Agreement has been terminated by us, you may not register a new
Envago Account or attempt to access and use the Site and Services through other Envago Accounts.
If you or we terminate this Agreement, the clauses of these Terms and Conditions
that reasonably should survive termination of the Agreement will remain in effect.
You shall comply with all Applicable domestic (including common law) and
international laws, statutes, ordinances and regulations regarding your use of our Services and other
relevant state-based fair trading legislation.
on the Site or site), as updated from time to time, governs our collection and use of your personal
Accessing information from the Site is done so at your own risk and you will be
responsible for compliance with the laws within your jurisdiction.
These Terms and Conditions are governed by the laws of Delaware, the United
States of America and the parties submit to the jurisdiction of the Courts of Delaware, the United
States of America.
These Terms and Conditions shall be for the benefit of and binding upon the
parties and their heirs, executors, successors and permitted assigns.
If a clause of these Terms and Conditions are void or unenforceable it must be severed from these Terms and Conditions and the clauses that
are not void or unenforceable shall be unaffected by the severance.
You agree that these Terms and Conditions and all incorporated agreements may be
assigned by Envago, in our sole discretion, to related entities or third parties. You may not assign
these Terms and Conditions without Envago’s express prior written consent. A Tour Guide/ Tour
Company’s account (including Information you provide or receive) may not be transferred or sold to
a third party.
Our failure to enforce a provision of these Terms and Conditions or act with
respect to a breach by you or others does not constitute a waiver of that provision or breach or a
waiver of our right to act with respect to that breach or subsequent or similar breaches. The
waiver of any such provision or breach will be effective only if in writing and signed by a duly
authorized representative of Envago.
You agree that these Terms and Conditions may not be construed adversely against
us solely because we prepared them.
These Terms and Conditions and the Policies comprise the entire understanding
and agreement between you and us with respect to the subject matter hereof.
Nothing in these Terms and Conditions or your use of the Site establishes or
creates a joint venture, partnership, consortium, franchise, employment or agency relationship between
the parties including in particular between Envago and Customers and between Envago and Tour Guides/
These Terms and Conditions do not and are not intended to confer any rights or
remedies upon any person other than the parties. Notwithstanding the foregoing, the parties agree that
the payment card networks are third party beneficiaries of these Terms for purposes of enforcing
provisions related to payments, but that their consent or agreement is not necessary for any changes or
modifications to these Terms.